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Cloud Telephony

Business VoIP that cuts call costs and keeps you connected

Move your phone system to the cloud with a fully managed hosted PBX. Make and take calls from your desk, mobile or Microsoft Teams — anywhere in South Africa, on any device.

  • Lowest call rates in South Africa
  • Free call recording for 3 months
  • Up to 50% lower monthly call spend
  • Keep your existing numbers (porting)
  • Microsoft Teams calling built in
  • No hardware PBX to maintain
4.8★ from 27 Google reviews

Get a VoIP quote with free call recording

Tell us about your lines and extensions. New clients get call recording free for 3 months.

We typically reply within one business hour. No spam, ever.

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Prefer to talk? Call +27 12 942 4242 or WhatsApp us — a Centurion engineer answers.

4.8★ on Google Microsoft CSP Partner Centurion-based, nationwide service Local helpdesk POPIA-aligned

Trusted by leading South African brands

50%
Typical call-cost saving
99.9%
Platform uptime
<1hr
Avg. support response
8+ yrs
Comms experience

Everything your phone system should do

One platform for voice, video and messaging — managed end-to-end by our team so you never think about dial tone again.

Hosted Cloud PBX

A full-featured PBX in the cloud — auto-attendants, IVR menus, ring groups, voicemail-to-email and call recording, with zero on-site hardware.

Microsoft Teams Calling

Turn Teams into your phone system with Direct Routing. Dial real numbers straight from the app your team already uses every day.

Number Porting

Bring your existing landline and 087 numbers across with no downtime. Customers never notice the switch.

Contact Centre

Queues, call flows, live wallboards and reporting to run a professional support or sales desk at any scale.

Work From Anywhere

Softphone and mobile apps mean staff answer the office line from home, the road or a branch — one number, everywhere.

Call Analytics

See call volumes, missed calls and agent performance with clear dashboards and scheduled reports.

VoIP plans

Every plan includes our low call rates, number porting and local support. New clients get call recording free for the first 3 months.

Cloud Starter

A simple cloud phone line for small teams.

  • Hosted PBX extensions
  • Softphone and mobile app
  • Voicemail to email
  • Keep your existing numbers
  • Free call recording for 3 months
Choose Cloud Starter Ask about Cloud Starter on WhatsApp
Most popular

Business Voice

A complete office phone system.

  • Everything in Cloud Starter
  • Auto-attendant and IVR menus
  • Ring groups and call forwarding
  • Microsoft Teams calling
  • IP desk phones supplied and configured
Choose Business Voice Ask about Business Voice on WhatsApp

Contact Centre

For sales and support desks.

  • Everything in Business Voice
  • Call queues and advanced call flows
  • Live wallboards
  • Call analytics and scheduled reports
  • Agent performance reporting
Choose Contact Centre Ask about Contact Centre on WhatsApp

Fixed monthly price, quoted for your business after a free assessment. No surprise call-out fees for covered support.

Why Novasys

A phone system without the headaches

8+ years partnering with South African businesses — local engineers, honest advice and support that actually answers.

Predictable billing

Simple per-extension pricing with bundled minutes — no surprise line-rental or maintenance invoices.

Locally supported

South African engineers who configure, port and support your system. Real people, fast answers.

Scales instantly

Add or remove extensions in minutes as you hire, open branches or scale a campaign.

Resilient by design

Calls fail over to mobiles automatically if your internet drops — you never miss the business.

Rated 4.8★ by our clients

From 27 reviews on Google.

“Service is good, every year there is service improvements and add ons… Novasys ensures Sentinel Security is always online and communicating with Sentinel Security valuable clients.”
Loris B., Sentinel Security · Google review
“Your assistance is quick and highly appreciated.”
Thembakazi M. · Google review
“Very fast to help fix our complaint.”
Molly B. · Google review

Read all reviews on Google

Switching is simple

  1. 1

    Discovery call

    We review your current setup, numbers and call patterns to size the right solution.

  2. 2

    Design & quote

    You get a clear plan and fixed monthly price — no jargon, no hidden extras.

  3. 3

    Port & configure

    We provision extensions, build your call flows and port numbers behind the scenes.

  4. 4

    Go live & support

    We cut over with zero downtime and stay on hand for ongoing changes and support.

Frequently asked questions

Can't find your answer? Ask our team — we're happy to help.

Can I keep my existing phone number?
Yes. We port your existing geographic and 087 numbers onto our platform with no downtime, so your customers keep dialling the same number.
What do I need to run VoIP?
A stable business internet connection and either IP desk phones, a computer/mobile softphone, or Microsoft Teams. We can supply handsets and, if needed, recommend a connectivity upgrade.
Will call quality be good enough?
With adequate bandwidth and correctly prioritised traffic (QoS), VoIP delivers excellent HD voice quality. We assess your line and configure the network to protect call quality.
How much can we save?
Most businesses save 30–50% on monthly call and line costs versus traditional Telkom lines, plus they avoid PBX maintenance fees. We quantify the exact saving in your quote.
Does it integrate with Microsoft Teams?
Yes. Using Direct Routing we enable full PSTN calling inside Teams, so staff make and receive external calls from the Teams app on any device.

Let's get your VoIP & Cloud Calling sorted

Book a no-obligation consultation. We'll assess your setup and recommend the right fit for your business and budget.